How do I report a problem?

If you need to report problems that you are experiencing on this site, please click on the "Contact Us" tab in the top menu. As soon as the problem is reported, we will do our best to look into it as soon as possible to get it resolved.

This is a professional social networking site and we have a zero-tolerance policy for disrespectful conduct. Please contact us if you discover any inappropriate material or comments.

For commonly asked questions, please see below.

How do I Change My Username, Login Password, or E-mail Address?

From your main profile page, click "settings" in the top right hand box of the page.
- Click on "change" for your email address or username
- Once you have changed your email, click "save" to retain your changes.

How Can I Add More Things to My Page - Like Videos, Links or a Picture?

On your profile page ("My Profile") you'll see a box beneath your profile questions labeled "Text Box". It's in this box that you can add almost anything you like - pictures, videos, links to other sites, etc.

Click the "edit" button to the far right of the box and add whatever elements you like.

Adding Pictures: You'll see a series of icons just above the text entry box that look like this:

Click the picture icon (circled in red) and you can choose to either upload a picture from your PC or paste the URL of picture you've already uploaded.

Adding Links: You'll see a series of icons just above the text entry box that look like this:

Click the link icon (circled in red) and a box will pop up asking you to enter the address (URL) of the page or site you want to link to. The link code will now be added to your post and the mouse cursor will be flashing between the two arrows like this:

Just add some text between the arrows - whatever you want the link to say i.e. "Click here" or "Here's my favorite coaching website". Whatever you type here will be the link text that appears underlined in blue.

How to Add a Link to an Image to Make it "Clickable"

Any image that you add to your text box can be made clickable, meaning you can add a link so that when a user clicks on the image, it takes them to an outside website.  After uploading your image following the instructions above, use your cursor to highlight the code for that particular image.  Then click on the link button as described in "adding links" above.  You will now have a hyperlinked image!

Adding Videos: You can add a video from YouTube or any video sharing site. Simply go to YouTube for example and find the video you want. To the right you'll see a box with some embed code in it. Copy and paste this into your Text Box and presto... the video will appear!

 

There are a lot of great things you can do in the "text box" on your profile page. For example:

***Add your bio directly to your profile. Check out this tutorial for ways to change the color, size, and font style of your text to make your profile stand out: Tutorial on Changing Text

***If you use the code below for posting a website hyperlink in your profile page text box, when members click on the link, it will open in a new browser window instead of taking them away from your profile.  Remove the *asterisks and insert your website's URL to make the code work properly.

<*a target="blank" target="blank" target="blank" href="http://www.yourwebsite.com"
target="_blank"*>

***Post your resumes or any other documents by clicking on the "File Upload" button in your Profile text box.

***Add a "Widget." Widgets are applications which can do a variety of things. You can add widgets that allow you to play games or watch ESPN SportsCenter. Go to your favorite search engine and search for "widgets." Please note that some widgets will slow down the loading of your profile page.

How Do I Add Pictures to Comment Walls?

You'll see a series of icons just above the text entry box that look like this:

Click the picture icon (circled in red) and you can choose to either upload a picture from your PC or paste the URL of picture you've already uploaded.

How Do I Change the Color Scheme and Layout of My Page?

Go to your profile page ("My Page") and under your profile picture on the left you will see a link labeled "My Page".

Click the "Appearance" link and you'll be presented with a list of different color schemes and styles to choose from.

PLEASE NOTE: Some default styles look better than others and a few aren't very user friendly (navigation links are obscured by background images). You can change or tweak the colors of
various elements (such as links for example) or add your own header graphic by using the Customizer:

It's important that the Tabs (Home - My Page - Pictures - Forums etc.) at the top of the page are clearly visible. For example, if you upload your own header graphic and it's the same color as the links, these tabs won't show up.

What if I Want to Leave CoachBook?

Obviously we hope you never do. But should you want to leave you can do so with minimum fuss. Go to the "Settings" link in the top right hand box. Scroll to the bottom of this page and you'll see a link that says "Leave CoachBook".

How Do I Control Who Can See/Comment on My Pictures and Article Entries?

Log into the site and from any page click on "Settings" in the top right hand box.

Click "Privacy" from the list on the left hand side. You can now check or uncheck the boxes according to what you want to keep private or visible just to your friends.

You can override these default settings for individual pictures - so for example, if you set all pictures to by visible to "anyone" you can set an individual picture (by clicking on it in "My Photos") to be
visible only to you or your friends.

PLEASE NOTE: If you set a picture(s) to be private (i.e. so only you can view them), they will still show up in the "pictures galley" but only for you. In other words, although you can see
them in the main picture gallery, other members cannot.

Can I Review and Approve Comments Before They Appear Next to My Pictures and Article Entries?

Yes--This is done from the "Privacy" link under "Settings" - see the question above for details.

Can I Block Other Members from Sending Me Messages?

You can block private messages from friends with the click of a button. However, if you have reason to block their messages it may be worth simply removing them as a friend!  To block messages, click on the member that you want to block and click "Block messages from this user" underneath their profile picture, about halfway down the left hand column. You can also remove them as a friend from here too.

How Do I Turn Off E-mail Notifications?

Log in to the site and click on "Settings" which you will find located in the top right hand box.

Click "E-mail" from the list on the left hand side. You can now check or uncheck the boxes according to what e-mail alerts you do and don't want to receive. If you don't want to receive ANY e-mail, check the box at the very bottom.

Please note: This won't prevent you from receiving from the site administrator. You will still receive periodic emails from the CoachBook staff regarding site updates and upgrades.

How Do I Send Private Messages to Other Members?

You can only send a private message to someone in your network of friends. To add someone as a friend click on a member's profile. Underneath their photo on the left you'll see an "Add as
Friend" icon. Clicking on this will send a friend request.

To send a friend a private message, click on the "Send Message" link underneath their profile photo, on their profile page.